Actual Patient Experiences

Individual results may vary.

Christine G

Thanks so very much for helping me with such a complex and much-needed surgery this last week. As you know, it has been a very long road with the Graves’ Disease, TED and the multiple surgeries that I hoped would bring relief. I have no doubt that you have helped me in a substantial way that, in fact, makes clear that I have finally found the help that I have needed for so many years. Everything about you, your office and staff and the surgery has been perfect for me in every way.


Three months ago I underwent orbital decompression, a very intense surgery to push my eyes back in the eye socket. My eyes were bulgy and painful. I am very happy I took the courage to do it and immensely grateful that not only my eye appearance is back to normal but that I don’t feel uncomfortable and in pain. I am taking the courage to share this with you because I want to support all the people with Graves’ disease and autoimmune disease and tell them that there is HOPE for all of you and things get better eventually. Accept this disease and be patient with yourself, be kind to yourself… Thank you, Dr. Douglas, Dr. Massry and your amazing team for giving me my eyes back!

-Renee, Italy 

Watch Renee’s Thyroid Eye Disease Journey

Beeb G

On the day of my appointment, upon arrival I was greeted by the office staff in a professional manner.  Dr. Douglas took his time to explain what my procedure would entail, and made sure he answered all of my questions.  I immediately could tell that Dr. Douglas is well-experienced and highly skilled.  I felt very comfortable with him, and I left the office with a positive impression.  I highly recommend.

Ann M

My wife having Graves disease has had a really bad experience in Miami in the best Eye Institution for the area. She had a ptosis done in her left eye and the result was a dropping eyelid. She went back to complain and the doctor recommended dropping the other eyelid to match. Incredible he wanted to change one bad procedure into two. So after that she went to the Internet and God directed her to Doctor Douglas. We met him on Skype and the experience was a blessing. Right away my wife and I knew that we had found the best man to do her Decompression surgery. Dr. Douglas just put you at ease and his confidence and his abilities where you knew everything was going to be alright again. Being from out of state we were told that our insurance was not going to cover. My wife after finding her miracle worker was shot down but Dr. Douglas’s staff was immediately on the job finding a way where this surgery would get done. Likewise the Doctor’s staff gave you the same assurance you felt when you met the Doctor. Long story short everything worked out we were covered and on our way to the promise land. Having the best Doctor in his field and supported by a great staff we felt that there was no way anything could go wrong. The surgery was a great success and the results was seen one hour after in recovery. One day after her eyes were six millimeters back in their normal position. My wife is so happy and I am so blessed to see her back to being happy and her old self again.

Heidi C

We have been seeing Dr. Douglas since January. We traveled from Missouri to Beverly Hills to have Dr. Douglas treat my husband. He is an expert in treating Thyroid Eye Disease. This is the first time we have had a physician who was so attentive to our needs. He takes the time to listen and explain. He is very caring. He texted several times a day to check up on my husband after surgery. He gave me his personal cell phone number to contact him if we had any concerns. We have never experienced such one on one personal contact and care from the physician himself. His office staff was great and extremely helpful as well. I would recommend Dr. Douglas to anyone who is experiencing complications of Thyroid Eye Disease. You wont find a better physician!!

Denise K

Dr. Douglas is kind, caring, and a phenomenal surgeon.

Elaine S

I cannot tell you how important it is to a patient to have someone like Dr. Douglas caring for them. I met Dr. Douglas a few years ago and found a doctor who not only listens, understands, and above all cares! He not only took excellent care of me but made sure that I was 100% back to normal. Since that time he has continued to be “my go to” doctor on a number of other eye conditions. Truly blessed to have him on my side.

Anita D

Dr Douglas is a blessing to all of us who suffer with this nasty disease. He and his staff are number one. I am forever grateful to Dr Douglas for alleviating the pressure in my eye and for making me look better. It matters.

Sara B

I was fortunate to have been referred by my Ophthalmologist to Dr. Douglas, as I was experiencing symptoms of Thyroid Eye Disease.  He diagnosed it right away, and then launched into treatment mode.  Despite the fact that he is a brilliant physician, he is able to communicate and explain treatments for those of us who are experiencing fear and anxiety, and self esteem issues because of the disfiguring and debilitating nature of the disease. He is kind, caring, and of course, knowledgeable.  He is a skilled surgeon, and is able to make his patients feel comfortable and reassured. I recommend him to anyone who is experiencing the effects of Thyroid Eye Disease or any other issues that require the expertise of an oculoplastic surgeon.

Kevin C.

Thank you so very much for the GREAT results! I could not be more delighted. Not only are you an excellent surgeon but I appreciate that you knew what I was asking for even when I could not quite describe it. Thank you, thank you!

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